FlyerTalk Forums - View Single Post - Rimowa Salsa Air corner damage
View Single Post
Old Jun 24, 2013 | 7:19 pm
  #4  
Sisu97
 
Join Date: Jun 2013
Posts: 1
Rimowa case destroyed by FedEx

I too had a 32 Inch Rimowa suitcase destroyed by FedEx on a shipment from Vail to New York. I was offered $100 compensation - because FedEx said I hadn't insure it - I made clearly the mistaken assumption tut it is there job not to destroy the cases we entrust them to send on our behalf. The case looks as if a FedEx plane literally drove over the corner of it. Although this happened in March, I have pictures etc - does anyone believe I have any additional recourse. I have already switched my modest business to UPS in protest...

Sisu97
Sisu97 is offline