FlyerTalk Forums - View Single Post - Consolidated "Hilton family brand standards - Questions/Observations" thread
Old Jun 24, 2013 | 12:16 pm
  #18  
dw
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Originally Posted by iflyjetz
I've gotten complimentary bottled water at Marriotts, Hyatts, and SPG. If there are no complimentary bottles in the room, there are almost always complimentary bottles in the lounge. I've had complimentary bottles in the room in both Marriotts and Hyatts - not always, but plenty of times.
Let me clarify... I meant given at check-in, or left in your room, as a published elite benefit. Of course many properties will go above and beyond the minimum, and of course bottled water is generally available in lounges.

The nice thing about Hilton is that many properties have the water waiting for you in the room when you arrive, or leave it in the room after check-in, with some sort of welcome note... it's not much, but I find it to be a nice touch, and a more personalized welcome by the property.
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