Originally Posted by
treppenlaeufer
According to the new brand standards the complimentary bottles of water will now only be provided to those guests that do not receive a room upgrade.
If true, this will be a disappointment. The bottles of water surely do not cost the properties very much, but are a nice touch for guests and something that sets HHonors apart from some of its competitors. (No complimentary bottled water for elites at Marriott and Hyatt, and at SPG it's very sporadic.)