Originally Posted by
DawgmanOH
I think there is a third scenario:
3) GA didn't want to bother with some extra keystrokes or the 30 seconds it would take to put the OP on Standby.
Yes, for sure in this case it's option #3.
It wasn't the city-pair issue based on the GAs comment, but from my experience, GAs don't want to be bothered to do *anything* and don't really care about helping people unless they are forced to (lines of people with no other support)...
-jeremy