Originally Posted by JDiver

This kid of thing happens even more in developing countries where the houskeepers, maintenance folks, etc. are not used to things like running water bathrooms, showers with telephone heads, toilets, etc. Of course, we have people in those circumstances here as well. And some of us have not ever seen a bed board.

OP surprised, OP contacted concierge to no avail and had to go to the desk, help arrived and placed the bed board properly under the mattress. OP got a free night. I think that's more than generous; wooden you?