Originally Posted by
Sez_Who
IMO, the tenor of this thread is another manifestation of the anger toward DL for the changes in the SM program, perhaps even more so the FFP. Even though this thread had nothing to do with SM/FFP, some use this thread as a launch for their personal tirades about the programs.
I get it, but what RA did here was just a wonderful act of kindness. Instead of giving him kudos, some just have to squeeze in their personal agendas of complaints. What he did here might be what you call “common-sense business practice” but how many other CEO’s – airlines or otherwise – do you know that have done something so “common sense” similar? I don’t see anything comparable from Horton, Parker, Smisek, Kelly, etc.
No one is asking you to exalt him – feel as you choose – but is it really so difficult to separate the gentleman’s singular actions from your personal agenda?
I think " wonderful act of kindness" is overselling it a bit. He is a smart guy. I do not know what was going through his head at the time, but I would think it was along the lines of that if a woman got on the plane and then taken off due to a seat mix up, that happens a lot in WX situations, and someone tied that and him to the same flight that he could get roasted. It was an easy play really.... Hell, I think most of us would do it for someone if we had a jump seat Privs... It was a nice gesture, though.