<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PointWeasel:
Empress, are you seriously suggesting that someone call that 1-866... number? They are completely useless - unless you need them to reset your PIN for online access. They are an outsourced entity that doesn't work with IBM nor AC. As is still typical with AC and Aeroplan, you must make a minimum of 3 or more calls to get a correct or satisfactory answer to many enquiries or concerns. </font>
That is exactly one of the problems with AC they have outsourced things to the cheapest bidder and this is the service you are going to get. Wait till they sell the ground handling and then if you have anything more than just checkin the answer is probably going to be we can't help you as we are not allowed to do that.