FlyerTalk Forums - View Single Post - Extremely difficult situation - please advise!
Old Jun 21, 2013 | 1:46 pm
  #5  
geeljire
10 Years on Site
 
Join Date: Jun 2013
Posts: 8
Originally Posted by Dave Noble
Now that the journey has commenced, then the passenger should be able to contact the airline for assistance

The issues are

Does the fare allow changes?
If yes -

What are the change fees?
Is there availability

If no

Then could be very problematic

The travel agent should be able to provide information about the fare rules. Being ex USA, it is likely that it allows changes but that the fee would be $250+ per person
Throughout the whole process, both AA reps and TA kept talking about date change fee and that it is OK to postpone the trip for a fee, so I believe the fare allows changes. I don't know the change fees either, but I'll ask the TA. The main problem will be availability and covering the fare difference.
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