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Old Jun 20, 2013 | 2:34 pm
  #430  
farwest101
 
Join Date: Oct 2012
Posts: 970
Originally Posted by PaulMSN
I took 2 Chase GCs to get a MO at Walmart. The clerk was busy, but another woman came over to help and I thought, "Oh-oh". She looked like the kind of person who would give me hassles, and she did.

First she keyed it in improperly so that my first card was rejected because it didn't have enough for the full amount. I explained that she had to key in only $500, and she did, but said that she didn't think gift cards were valid for MOs. That card was accepted, but she had to fix it again for the second card, all the while conversing with another woman who came over about whether GCs were valid.

The group decision was no, but by that time my order was complete and she grudgingly took my dollar for the $.70 charge, warning me that she would tell all the clerks not to allow gift cards anymore.

This is in contrast to the other WM I frequent where they are always happy to help me and most know how to do it properly. I hope this plague doesn't spread.
If you didn't remind her by saying "I want to use my FIRST debit card for $500", and then watch her type $500 into her console, you are asking for trouble you rec'd. Even CSRs who know the drill often forget - so I ALWAYS remind them before I swipe.

And they are DEBIT cards, not gift cards, despite whatever marketing might be printed on the front. Debit cards have different regulations than gift cards.
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