Originally Posted by
PUCCI GALORE
OK - who among you here has actually participated in this Customer Research?
This is constantly quoted and frankly I think that the accountants make it all up to suit themselves.
We are still waiting on BA to answer this. They've been asked who they asked and when and how it was worded etc because it appears no one on here has been asked about food in the lounges. No response from BA is just typical though.