I'll add on to this thread rather than starting a new one.

I flew SYD-DXB-GVA last Saturday. EK flight numbers, EK metal, EK Skywards number on BP.

Prior to the flight, in "Manage a booking" I could see the miles that would accrue, and I double-checked that my EK number was attached to the booking. Curiously, the booking didn't show up in relation to "My dashboard" (I thought it did last time) but only if I went to "Manage a booking" and put in the booking reference.

On "My dashboard" I needed a few thousand tier miles to reach Silver. And I was hoping to have Silver before I fly home next week.

But 5 days later there's no sign of the miles. I tried to use the online claim form but it doesn't recognize my ticket number.

Shouldn't the miles be posted by now, or is it after the entire trip is completed (eg, when I get home)? Is the fact that it can't recognize my ticket number ominous?

I can, of course, call a local office to try to find out but would welcome advice here first.