Just back from our 10 day stay (family of four). A few comments:

--Location for us as first time visitors to NYC was great. Central to everything we wanted to do. I would stay here again.

--Lounge was busy for breakfast, but we didn't find it to be that bad. We always managed to find a spot where we could sit close to each other. Muhammad in the lounge was very friendly and helpful. The food was fine for us: cereals, oatmeal, bagels, yogurt, hard boiled eggs, mini muffins.

--Confusing as to who was eligible for lounge access:

Day 1: Asked for our room number and number of people. I said four, the lounge attendant (LA) said only two were allowed; I said I thought my kids were included; LA asked the ages of my kids (16 & 12); LA responded that was fine.

Day 2-4: Asked only for our room number.

Day 5: Asked for our room number and number of people. I said four, with two kids. LA asked for ages of kids and said the 12 year old was fine, but there was a $15 charge for the 16 year old. I expressed confusion, but said ok.

Day 6-10: Asked only for our room number.

We were charged the $15 fee for the one day.

--It would be nice if they could have a bit more variety with the lounge offerings in the evenings.

--No issues with housekeeping.

--Our room was on the 37th floor.

--We were offered late check out, but couldn't take advantage of it.