Ah, what a sucker for punishment I am. I find myself trying to do an online checkin for Air China more than 3 years after my last post on the subject. Same result - but different error code (-40002 this time). Progress of some sort I suppose....
Originally Posted by
svgittins
I have been trying to checkin in London on the Air China site on and frustratingly can get as far as selecting my seat and when clicking "confirm" I get error 7500 and the message telling me to go the airport. As this for a Christmas Eve flight I really wanted to avoid the horrors of seat assignment at the carnage of Heathrow Terminal 3.
FWIW I've tried doing it a second (and third and fourth) time but it never works. Also using different browsers, using the Chinese version of the site, and also assigning myself to a different seat. I even called customer service (in China) and while the assistant spoke okay English she was no help ("we do not have web access here so I cannot see your problem.").
If anyone knows the way round what clearly looks like bad software programming I'd be grateful. If its relevant, I'm running a PC with XP and have tried Firefox, Chrome and IE.