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Thread: US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)
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Old Jun 17, 2013 | 11:59 am
  #1272  
PaulMSN
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Originally Posted by PaulMSN
I finally finished my spend for this card, one day before the 90 days was up. I hope that doesn't cause a problem...
Well, it did cause a problem -- after 2 months my 35,000 points still hadn't shown up, so I called US Bank today.

I was told that I was @ $80 short by the count of both the agent and her manager, and they were not flexible on this matter. I pointed out that I had called to confirm the date by which I needed to do the spend and was told April 16, and my last spending was actually on April 15, even though it posted online with a date of April 16.

After a long hold and consultation with another supervisor, I was told that all of the first three billings should have counted and that I will receive the points in 10-12 weeks. 10-12 weeks!! So 5 months after I completed the spend. Pretty crappy of them.

Don't cut it close. They aren't very forgiving at US Bank.
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