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Old Jun 17, 2013 | 2:00 am
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Aventine
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Park Hyatt Busan - REVIEW - MASTER THREAD

Just finished up a business trip in Busan and had a chance to stay at the new-ish Park Hyatt there. Short form review (until I get back to do it in its proper format).

The property: Gorgeous building in Haeundae, near the sea and beach with views of the Gwangan bridge and marina. The bridge really makes for great photos at night. Building is definitely a sight on the Busan skyline with its curved glass definitely a striking sight on the drive in.

The room. Corner suite with a view of the bridge. Everything here is brand new, and all the controls are automated, including electric window shades, blackout curtains, etc. Think a lot of buttons for better or worse.

Problems: Living Room restaurant and brunch.

Teething problems mainly with its servers in the lounge and Living Room restaurant. Very brusque service in English. Not trying to pick faults as English is a second language but I expected more of a Park Hyatt. Quiet chat with hotel management and they were quick to acknowledge their faults and promised to retrain the staff. Offered compensation for a brunch done in by staff inattentiveness and favoritism. Nice touch of having a phone call and handwritten note by the Director of Food and Beverage.

Stay here if you're in Busan. Lightyears ahead of the Paradise and Westin Chosun hotels.
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