I agree with the last person who posted the message - in particular - AC should provide a toll-free (free phone) number (for basic Aeroplan members) from any country that if flies to, as well as any country that it does not fly into, but which provides a significant customer base (are there any such countries in Europe, Asia, New Zealand?)? How does AC compare to other US or other international airlines, in this area?

In this day and age, if AC or Aeroplan can not provide a toll-free phone or fax number, than it should provide an email address - would that not be more economical for AC/Aeroplan - than providing such toll-free numbers?

[This message has been edited by FlyerGoldII (edited 07-09-2002).]