Originally Posted by catandmouse

I rented a car at NCE and fortunately returned it 2 hours before my flight. On the receipt I discover that Avis have applied DCC and that it clearly says that I have been given a choice of currency and that I chose to use Avis' currency conversion scam, when I was never asked anything of the kind.
So I go back to the desk to have it corrected and discover that it suddenly cost me 10 € more than what my reservation says. On questioning, I am told that Avis applies a 10 € fuel surcharge on all rentals less than 120 km, unless I prove that I filled the tank. I show the credit card receipt of the filling station at the airport and the poor lady spends about 5 minutes removing the surcharge.
The counter lady was friendly and helpful about doing the corrections, but I guess Avis counts on people being in a hurry, long lines in front of the counters, to discourage customers having the corrections made.
Why on earth do they bill in a currency different from that on the reservation? If I wanted to be billed in my home currency I would have reserved in that currency in the first place (pre-pay). And the fuel surcharge would have simply been lost and forgotten in the currency conversion scam if I hadn't insisted on getting it corrected!