So I had a flight today, LAS-IAH-EWR.
LAS-IAH (UA451) is showing a 2 1/2 hour delay... Looks like I'll misconnect the IAH-EWR Leg, So I approach the UC agent at LAS and he protects me on a later flight.
It shows up in my reservation, and indeed, I even get an email:
Flight UA1236 13JUN from IAH gate E10 is scheduled to depart at 6:24 pm and arrive into EWR at 10:59 pm. If you do not make your connecting flight you are confirmed on flight UA1631 13JUN departing 9:08 pm from gate C39, IAH to EWR. The flight is now estimated to arrive EWR at 1:33 am. This flight is operated by United Airlines.
To obtain new boarding documents, please use self service kiosks, United mobile app, visit united.com, or see a United representative.
So what happens when I get to IAH and misconnect?
The UC agent here in IAH tells me there's no record of being protected on that flight, and the best she will do is put me on the standby list.
So what the hell does "you are confirmed on flight UA1631" mean?
Does the word 'confirmed' not mean what I think it means?!
Frustrated. 1631 is showing full - now I have to hope someone else misconnects!
I was proactive - I planned for this - and it still looks like I'll be spending the night in IAH.