I've been handed this at check-in (first dot point):
http://imgur.com/UGU3ByN
I thought this issue was resolved but apparently not.
Originally Posted by
Gold Passport Concierge
Hi MSPeconomist,
In the event a hotel offers a breakfast buffet, in addition to breakfast menu options, it is at the hotel’s discretion to offer Diamond members the buffet or full breakfast inclusive of one entrée, juice and coffee (tax, gratuity and service charges included). When offered, the buffet option provided to Diamond members is to include the full buffet , including hot items. Standard buffet options, however, do not include Seasonal or special buffets (i.e., Mother’s Day, Easter, etc.).
Gold Passport Concierge
Originally Posted by
Gold Passport Concierge
Dear FlyerTalkers,
We’ve heard rumblings that there’s some confusion about the breakfast benefit for Diamond members when Regency Club/Grand Club access is not available. To provide clarity, we’ve come up with a standard definition so Diamond members know exactly what to expect when staying with us.
When Regency Club/Grand Club access is unavailable or when a Hyatt does not have a Regency Club/Grand Club, members receive complimentary daily full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) for each registered guest in the room, maximum four people.
For complete program details including program terms and conditions, visit goldpassport.com.
Sincerely,
Hyatt Gold Passport Customer Service
Unfortunately,
Hyatt Gold Passport's "When . . . access is unavailable . . ." is not reflected in the actual program T&Cs which only refers to periods of high demand. So, by the rules, it seems there's no room to move on the $8 upcharge.