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Old Jun 13, 2013 | 6:18 am
  #115  
SFO777
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Originally Posted by Shareholder
My sample goes well beyond the FT crowd. And "Bottom Feeders" are actually good for AC, or any airline. They represent a loyal group of customers who can be relied upon to purchase several thousand dollars worth of seats each year with consistency and regularity. Although they purchase the lowest upgrade eligible fare, when they are upgraded they create an additional economy seat that can be sold a second time, often at a higher price because the lowest inventory has long gone.
Originally Posted by seanthepilot
Bravo ^
I'm surprised that most FTers don't understand the simple economics of airlines. They make the money from the bottom feeders, filling otherwise empty seats no matter what class they are seated in. Most elite members WILL pay more and are in the trap that is set by laying the loyalty program in place.
+1 to both
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