Originally Posted by
some dude
Does the custvalue have any meaning as far as how delta treats you, upgrades you, or offers you pricing/offers?
Curious why they have this in a JSON for their website.
Not for UGs as far as we know, but for how they respond to your complaints, how they handle you in IROPs, whether they'll make exceptions, basically any customer service interactions not already governed by a publisher set of rules (and may e sometimes even for those).