Originally Posted by
some dude
Does the custvalue have any meaning as far as how delta treats you, upgrades you, or offers you pricing/offers?
Curious why they have this in a JSON for their website.
First question: The only benefit that seems to correlate with being a HVC (high value customer) is getting a ride to the gate in a Porsche at ATL, but that's a non-published benefit. As far as I can tell, this score makes no difference in getting the status benefits listed by Delta for the Skymiles program.
Second question: Delta is blindingly stupid.