FlyerTalk Forums - View Single Post - Another Sky Club "enhancement" !
View Single Post
Old Jun 12, 2013 | 11:24 pm
  #13  
StayingHomeIsBetter
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Jun 2008
Programs: Lifetime Hilton Diamond, Lifetime Marriott Titanium, "Lifetime" DL DM (subject to DL CEO whims)
Posts: 12,799
Originally Posted by davetravels
I'm guessing that the service you paid for includes Club visits til' advertised closing times. Any extra hours are a bonus, when it's possible.
Don't dispute that at all...in theory.

But I have been in clubs late at night with delayed flights and was told it was policy to stay open until PAX had to leave to board the flight.

It's like the perennial debate about "should I wait at the gate for a potential UG or board and hope someone comes to get me."

There should be explicit documented policies that folks can depend upon, rather than being subject to the vagaries of what some agent wants to do on a particular day.
StayingHomeIsBetter is offline