Originally Posted by username

It seems the website is not clear. I just tested this by changing a domestic one way award ticket (originally paid 12,500 miles).

The availability display does not say anything about fares listed are the DIFFERENCE. It says: "Fares listed are one-way, per person and do not include all taxes and fees. Additional bag charges may apply."

So, it is smart in the sense where it lists the difference only, YET it is not smart in the sense it is PER PERSON. I would speculate it might be intentionally misleading by displaying the smallest amount possible?

Of course, taxes are included nowadays. So, the wording is just wrong.

What I got was:

- no availability for Saver Economy
- availability for Standard Economy at 12,500 miles
- availability for Saver First at 12,500 miles
- availability for Standard First at 37,500 miles

When I click the Standard Economy, the next screen prices correctly at 12,500 ADDITIONAL (PRICE DIFFERENCE).

So, I can see if you picked an option that says 12,500 on the availability screen and do not pay attention to the next one (which has 12,500 listed as the Additional), you can end up getting charged at something higher than what you expected! Then it gets multiplied by the number of passengers and if it is round trip....