FlyerTalk Forums - View Single Post - Best ever hotel response to a negative TripAdvisor review
Old Jun 12, 2013 | 6:50 pm
  #22  
LOCommish
15 Years on Site
 
Join Date: Feb 2008
Location: NYC
Programs: DL
Posts: 289
Originally Posted by Forrest Bump
For some Tripadvisor has become a receptacle to vent frustrations,
regardless of the trip. Anonimity boosts the worse of these characters.
Wonder what fraction of them actually complains face to face to the GM.
Not always the case, but very often the one horrible review will come from someone with one or two posts to their account. I believe as you said, for some it's become a place to vent or "get even."
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