Originally Posted by cfisher6

I got a pretty funny "get lost" message today while trying to get my non-citizen wife's AP account going.

While not a citizen, she is a resident for tax purposes and has an ITIN and credit history in the US. She wasn't asked for a driver's license at any time, but the account was suspended after several hours, pending additional info (address, phone, ITIN again, etc.). When that was provided, the account breathed once more for several hours before being suspended once more, this time with no prompts for more info.

I opened a support ticket and had a representative contact us mentioning that they were referring the case to the verification department, and about two hours later we got the following message:

"Hello from Amazon Payments.

Unfortunately, we have been unable to confirm your account information which is required in order to utilize this service.

We regret we are unable to provide further information on this situation. Further correspondence regarding the restrictions of your Amazon Payments account may not be answered.

Thank you for your interest in Amazon Payments.

Sincerely,

Account Specialist
Amazon Payments
https://payments.amazon.com"

The ticket is closed on site, so I'm guessing the message here is "no thanks". Her credit history is short, so I'm not sure if what's shutting her down is this or that the ITIN is somehow keying in that she is not an "official" resident. A resident in the eyes of the IRS, but not enough so as to be able to play in the jungle...

(For those interested, there were absolutely no issues with GW.)