ALL service to KIX from N. America is spotty. It makes my blood boil. KIX is the second largest city/commercial area (Kyoto, Nara, Kobe) in Japan and it's downright shameful that so many airlines have stopped service. Air Canada in particular makes me want to strangle because every single time I took the YVR - KIX flight it was packed liked sardines -- on a DAILY BASIS, EVERY SINGLE DAY, and that was in the lean years!!!!
Now I can count on UA from SFO>KIX and that is about IT.
I absolutely despise Narita (I'm actually afraid of it -- one of the very few airports I'm afraid of landing at because of unpredictable winds) and it's highway robbery to force all travelers to Japan to go through there.
I believe KIX lowered its very high landing fees a number of years ago in order to lure back traffic but no one bit.
And yes, UM is going to have to mean gate to gate service in this case, hopefully with the mom allowed to take him all the way to the gate and for me to meet him at his gate. But China Airlines? Maybe not . . .