FlyerTalk Forums - View Single Post - Best ever hotel response to a negative TripAdvisor review

Jun 12, 2013 | 8:59 am

#18

Forrest Bump

Join Date: Sep 2011

Location: NAP

Programs: LH, BA, TK

Posts: 2,410

For some Tripadvisor has become a receptacle to vent frustrations,
regardless of the trip. Anonimity boosts the worse of these characters.
Wonder what fraction of them actually complains face to face to the GM.

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