FlyerTalk Forums - View Single Post - Beware of DL.com Name changes
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Old Jun 12, 2013 | 7:50 am
  #14  
cottonpatch
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,083
I had about four flights where I didn't get pre-check. This was around the time that I noticed that the first and middle names were separated by a space in the first name field. I called DL and was told that the name in the security fields were correct (matching my ID and with first, middle and last) and that I shouldn't worry about it. I decided to let it go at this point.

I just took two flights where nothing had changed from above in my name fields but that I did get pre-check.

My hunch is that DL knows about the glitch in the names but they've adjusted so that it looks OK, matches the TSA files and doesn't mess up the pre-check. In other words, it just looks wrong to the psgr but looks alright to everyone else. Above all, I was able to complete the flights and go through pre-check as usual.
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