Originally Posted by
cagcag
I called UA MP web support to book an itinerary from US-INDIA-US with an open jaw at destination and a single >24 stopover in midst of the return. All *A partners or UA itself. Total of segments initially was 15. I was told afterwards that the itinerary "would not price" due to "too many segments." I whittled the itinerary down to 13 segments while on the phone with the CSR and again "too many segments." I then asked what is the maximum number of segments allowable and was told "I don't know-it doesn't seem to be documented anywhere." The CSR volunteered that perhaps it should be ticketed as two different tickets under the same RT award; I agreed, but then came the dreaded "too many segments." Has anyone experienced this and any suggestions as to how to get around this? How can I find out authoritatively what IS the maximum number of segments that can be ticketed on a MP RT award ticket. Thanks again for advice/support.
I finally got my itinerary reserved from US-INDIA-US and attempted to pay for the taxes. The agent indicated that as per some "memo" (dated April 2013) each direction is only allowed 4 flight segments; this is contrary to the reserved itinerary that I have until midnight tonight to ticket.
Has anyone RECENTLY have any experience with this issue? I want the itinerary the way it is reserved and which I have a screenshot as well as the way it appears in my account's reservation. Thanks in advance.
N.B. from
http://www.united.com/web/en-US/cont...vel/types.aspx
Two open jaws are permitted per roundtrip award. For example, you can fly from Newark to London and return from Paris to Washington Dulles.
A stopover is permitted on roundtrip award travel only. One stopover is permitted, unless otherwise noted. Additional mileage may be required for Saver Awards within the mainland U.S., Alaska and Canada.