Originally Posted by
yyj9
I did not get an upgrade on the way out either, and now I wonder if the list order was incorrect as well. I will ask customer service to look into it for me.
Just a heads up for others, to push a bit if it seems like something is not right.
Send a private DM to
www.twitter.com/ACAltitude with your PNR, and have them look into it for you. Your message will hopefully get where it needs to go faster than if you send it into customer service.