FlyerTalk Forums - View Single Post - Citi retention offer reports [2009-2013]
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Old Jun 8, 2013, 4:30 pm
  #1806  
levander
 
Join Date: Jul 2012
Posts: 116
Curious what happens if call in for a card hoping for an offer don't get one, does the card ever get cancelled even though you really didn't want it to be.

When I was talking to my retention guy, there was a lot of hemming and hawing on his end, he was at least definitely waiting to see if I said no. And once I said no, then he'd move to the next offer. But if I say no, hoping to get a better offer and there isn't one, he just says okay and cancels my card real quick?
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