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Thread: Upgrade priority list wrong at the gate
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Old Jun 8, 2013 | 3:46 pm
  #6  
canadiancow
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Originally Posted by jlisi984
Once upon a time, I was flying with my mom YYC-FRA... We were both initially on the same booking but I split it when I was requesting the upgrade... We both hold SE and fly almost the same amount (small discrepancies).

I was #1 on the list... and my mom was #9.

The concierges took a look and worked all day to fix it.

Very strange, no?
I don't know. What were numbers 2 through 8?

That's an irregular situation though. You split an itinerary. So let's assume that this caused a problem for the upgrade list. That may be something that needs to be fixed.

But now I'm genuinely concerned about upgrade priority
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