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Thread: Is this right? BA refuses Gold access to empty lounge because of "capacity"?
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Old Jun 8, 2013 | 3:01 pm
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hillrider
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Join Date: Mar 1999
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Is this right? BA refuses Gold access to empty lounge because of "capacity"?
Full details at http://boardingarea.com/blogs/onemil...unge-is-empty/

It doesn't seem a smart customer service move on the part of the Lounge Dragon.
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