Originally Posted by
GregMM
Did you do it from your account, or from theirs? Did you do it recently?
My wife and I are both GM. I have the Explorer card. I have booked hotel rewards from my account. When I go to the booking page in her account, I get this error:
Use their account and did it about a year ago. It might have been changed since then but in 2012 it was available to any MileagePlus members.