Originally Posted by
edinsf
OP here
@Dave Nobel: It took BA 3 weeks, and me making 4 phone calls, to have the flights credited. They have admitted they screwed up. That screw up, and the associated delay, cost me a benefit I was entitled to.
..."a" benefit you are entitled to??
@EAE: I agree, like the BA lounge, closed after the last BA flight leaves.
@Dr. HFH- I know lots of people who regard lounge access as the most important part of frequent flyer programs, so I think your comment is off base.
I hate to imagine what kind of passenger you're going to be like onboard ! Like I said, it's not the end of the World... But imagine what you'd do if you were flying say AA in LHR Terminal 3 are trying to get not the CX lounge and they refuse you cos it's full. I wonder if you'd cry bloody murder then!