FlyerTalk Forums - View Single Post - CX SIN-HKG AVIOS redemption - equp. change
Old Jun 7, 2013 | 4:38 am
  #5  
Capricorn70
 
Join Date: Sep 2007
Location: Toronto, ON, Canada
Programs: Mucci of the Dominion of Maple and Moose; Keeper of Sir MightyMoose; BAEC Silver; AC MileagePlus
Posts: 1,311
Originally Posted by binman
I have experience of just this issue CX provided no information whatsoever not even an email.

When I actually found out I spoke to BA who quickly fixed things and refunded the Avios. I complained to CX and got access to wing First for self and family.

Must say when returning from SIN in F on CX the experience was best 3.5 hours ever on a plane. Simply superb.
Thanks - that's what I'm hoping to experience (the 3.5 hrs of bliss I mean!) Fingers X'd.
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