Originally Posted by LHR/MEL/Europe FF

yes... I know that... but that talks about making a booking.

if you have made the booking on line as the OP did... there is no assistance to make the booking. all they are doing is ticketing. I want to know where the fee is for ticketing??

the link you provide also talks about award assistance fees... the link takes you to the QFFF terms and conditions and the fee table. the fee again talks about award bookings... and it says 'the fee must be paid at the time of making the reservation'. by deduction, this 'fee for ticketing' cannot be the same fee for award booking assistance, because the award booking assistance fee can ONLY be collected at the time if reservation according to the rules.

so still trying to find out where this ticketing fee comes from?