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Thread: "Frequent flyer" complaint to AA threatens dog and cat rescue program
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Old Jun 6, 2013 | 10:56 am
  #19  
bbkenney
 
Join Date: Mar 2004
Location: Plano, Texas USA
Programs: AA EXP, 8 MM; Hilton Diamond
Posts: 1,893
Could it simply be that AA doesn't have enough staff on hand to handle the customers, whoever the "customers" might be?

Keep the dogs! Dump the complainers!
bbkenney is offline