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Thread: CX SIN-HKG AVIOS redemption - equp. change
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Old Jun 5, 2013 | 2:48 pm
  #4  
binman
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Originally Posted by Hubbabridge
I think the usual experience is that you have to chase them for the points; CX have many good points but they are shockers for changing equipment.
I have experience of just this issue CX provided no information whatsoever not even an email.

When I actually found out I spoke to BA who quickly fixed things and refunded the Avios. I complained to CX and got access to wing First for self and family.

Must say when returning from SIN in F on CX the experience was best 3.5 hours ever on a plane. Simply superb.
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