Originally Posted by
Often1
A $350 bag is likely fancy enough to have a "lifetime" or some such guarantee and the manufacturer will most likely pop a replacement wheel in the mail if you call.
I wouldn't be so sure about that. Even my Tumi backpacks cost more than $350, and they have been rather questionable about covered repairs.
Originally Posted by
Often1
And, even if the bag is made permanently unuseable, the most you get is its fair market value unless you carry insurance which provides more.
What's getting fair market value? I'd say replacements are a way to get fair market value.
Once this gets into small claims court territory in a place like Minnesota, the airlines tend to capitulate with a replacement at the very least.