Originally Posted by
Calchas
It is an odd negotiating tactic for a salesman. Basically, "we are desperate to sell empty seats at any price".
But that isnt what he said.
(of course we only have the post to go on and were not there for the actual conversation, so can only base our comments on what the OP writes!)
He merely said to brightstar, that if he/she values the service and wants to see it remain that diverting there spend from LHR to LCY might help.
there is nothing there that hints at desperation to me