BWHH_Hotel, General Manager at BEST WESTERN Hickok House, responded to this review

November 12, 2012

I'm sorry that you didn't receive the service that you expected. When I spoke with you the first time, I was under the impression that you were mad at your husband for dead-bolting you out of the room for hours. I did ask you if there was anything that we could do and you yelled, "NO!" as you were walking to your car to leave him. It is possible that you felt we were rude when we asked that you and your husband to leave the women's restroom in our casino, as we had ladies waiting to use it, I appologize for that. Please feel free to contact me directly at (605) 578-1611. We appreciate all opportunities to better our property!

http://www.tripadvisor.com/ShowUserR...ECK_RATES_CONT

Anyone know of a hotel review response to top this one?