Originally Posted by
canadiancow
I am the same canadiancow! I really hope there aren't any others with this name

Thanks for the advice, and good work on Coverage Mapper

I posted some guides in the Wind forum a while ago, so I'm familiar with your work.
I had a situation where I'd booked through Expedia for TD and I wanted to purchase lounge access and it wasn't working. I tweeted at @AirCanada and they set up the sale via a series of Direct Messages.
I'll give this a shot too, thanks.
Edit: reply came in; no dice.