Originally Posted by
bkafrick
Yes, you walk up to the agent, open your mouth and speak the words, "Thanks for the SUV upgrade, but is there any way I could get a (nicer) car?"
We all seem to forget there was a way of doing things before all of these automated systems (and texting, emails, webforms, etc.) were in place... Its called talking.
Thanks for the novel advice - that's exactly what I normally do but didn't know if there was a way of adding this to my profile that would ya know, not defeat the purpose of having the ability to go straight to my car in the morning.