Join Date: Mar 2012
Location: Australia
Programs: QF, LM, AA,VA Silver, Qatar, Accor Gold, CC Gold, HH Diamond, Hyatt Globalist, Marriott B Plat
Posts: 536
24 hour cooling off period for flights in EU Union
Hi Everyone,
I booked a flight on Ryanair going from FCO-BCN, when I made the flight I accidently booked it for 1 day before only realizing it when I received my Itinerary.
Now I tried contacting Ryanair Customer Service by phone within 24 hours, eventually got through but then told to call another phone number or fax them. Which I faxed them only to be told that its non-refundable but I can change my flight that costs me double of the original price.
My question is:
Is there anywhere in the consumer law in EU Union where it states for airlines that there is a 24 hour cooling off period to purchase tickets.
Thanks in advance