FlyerTalk Forums - View Single Post - Why Did My CPU (Upgrade) Not Clear?
View Single Post
Old May 29, 2013 | 12:35 pm
  #97  
Kacee
A FlyerTalk Posting Legend
30 Countries Visited
1M
All eyes on you!
10 Years on Site
 
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 61,946
Originally Posted by star_world
That sounds logical, but based on every bit of data we've seen it's simply incorrect. It is extremely common for UA to deliberately delay the issuing of some or all CPU upgrades until much closer to the flight departure time, or even at the gate. The fact that CPUs have not been issued on a flight, regardless of availability, does not mean anything is wrong.
I respectfully disagree that "every bit of data we've seen" supports this conclusion. The data seems at least equally compelling that the problem is primarily an IT issue, and that TODs are happening in such volume because CPUs are not processing properly.
Kacee is offline