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Thread: Tumi Customer Service Countdown
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Old May 29, 2013 | 8:47 am
  #2  
Always Flyin
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Join Date: Jan 2000
Location: London; Bangkok; Las Vegas
Programs: AA Exec Plat; UA MM Gold; Marriott Lifetime Titanium; Hilton Diamond
Posts: 8,876
TUMI used to be a great company. Quality products and lifetime warranties.

They were then bought out (I don't know, a decade ago). Both the quality and the warranty suffered.

Sign of the times. Same thing with Oakley.
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