Hi Guys,

I don't know if some of you are administrators for your Business Rewards account, but when I wand to use them from the BR "Book & Manage Business Rewards Travel" I can upgrade my flights, but the miles are taken from my personal Skywards, not the Business Rewards account.

Does anybody know how to use them ? I called CS but they said BR is managed by BR rewards team only and I had to reach them by email (contact us page)... then I dropped a message to the team, and they answers, upgrades can only be made online