Originally Posted by
clowverk
A while ago i got a complimentary upgrade from hkg to jfk because i hit 500k miles with CX... so for sure they see your record. I think it all depends on how nice/experienced your check in counter clerk is. But 5 yr and 10 yr are guaranteed.
How anniversary is determined? Is it just happen on the exact date of anniversary or +/- a specified timeframe (say 1 week) of the exact anniversary date?
Also, is the upgrade applicable to one sector only or the whole roundtrip itineraries or even multiple itineraries within the timeframe window?